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Networking the wrong way

When it comes to building a retirement plan practice, networking is an important component. Whether you are a financial advisor or a third-party administrator or an auditor, placing an advertisement in the local newspaper or the yellow pages (if they still ha...

Complacency for TPA is deadly

For me, one of the worst things that any business can have is a sense of complacency; I have spent too many years working at places that were just way too complacent in their work, where so much time was devoted to proclaiming how everybody was so wonderful a...

You can’t sell Betamax in a world of VHS

A plan provider once asked me if I had written a full-blown article on why trustee direct...

Make Sure The Census Information is Correct

I use the expression “garbage in, garbage out” if an end of year census report is don...

I will never understand a TPA asset based fee

I’m stubborn and there are just some things I don’t understand, so hear me out. I ...

Make sure your custodian knows who the trustees are

If you’re a closely held business or not, changes do happen. Whether it’s leadership ...

I’m not making money off referrals

Maybe I’m like Larry David, but I have a lot of pet peeves. I hate when people whistle ...

DOL releases new fiduciary rule

What is old is new again. Again, the Department of Labor (DOL) is trying to unveil a new ...

DOL wants help on retirement plan lost and found

The Department of Labor (DOL) issued a proposed information collection request (ICR) to h...

Paychex sued over distribution checks

Paychex is fighting a lawsuit by a participant claiming their distribution check was stol...