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Late 401(k) Deposits Don’t Get Better With Age

There are certain problems in life where waiting might actually help. Late 401(k) deposits aren’t one of them. Employee salary deferrals are plan assets once they’re withheld from employees’ paychecks and are required to be deposited i...

Your Advisor Isn’t Supposed to Be Your TPA

One of the biggest sources of confusion for 401(k) plan sponsors is figuring out who is actually responsible for what. You have a financial advisor. You have a TPA. You have a recordkeeper. Maybe you have an ERISA attorney. Everybody is involved with the s...

Stop Signing the Form 5500 Without Looking at It

Every year, most 401(k) plan sponsors get a Form 5500 from their TPA or other provider wi...

Every Client Has a Different Definition of Good Service

One of the biggest mistakes retirement plan providers make is assuming every client wants...

Stop Making the Advisor Chase You

One of the easiest ways for a retirement plan provider to lose business is also one of th...

We Didn’t Have to Tell Everyone How Smart We Were

When my son Jason was getting ready to graduate from high school, we had to go to the lib...

Sometimes a Mandate Actually Works

I’m generally not a big fan of government mandates. In the retirement plan business...

What Were They Thinking? The 1987 NFL Strike

I’ve always been a big supporter of the Major League Baseball Players Association. ...

Stop Treating Every Prospect Like a Sale

One of the biggest mistakes retirement plan providers make is believing that every prospe...

The Client You Ignore Is the Client Someone Else Will Take

One of the biggest mistakes retirement plan providers make is assuming that a quiet clien...