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Not Every Retirement Plan Mistake Means Someone Failed

One of the biggest misconceptions I encounter is that finding an operational error means someone must have done a terrible job. That’s simply not true. Retirement plans are governed by thousands of pages of statutes, regulations, IRS guidance, and pl...

When Was the Last Time You Read Your Own Plan Document?

If I had a dollar for every time a plan sponsor asked me a question that was already answered in their plan document, I’d probably have enough money to retire. The retirement plan document isn’t something you sign once and toss into a filing ca...

Your 401(k) Committee Needs Fewer Cheerleaders

Every retirement plan committee benefits from knowledgeable people. What it doesn’t need is a...

The Employee Who Never Enrolled

One of the most common and expensive mistakes in a 401(k) plan isn’t a complicated investment...

The Employee Complaint You Should Never Ignore

Most employee complaints involve relatively minor issues. Questions about vacation time, payroll, b...

Your Employees Don’t Read the Summary Plan Description

One of the biggest misconceptions among plan sponsors is that providing required notices and disclo...

Why Fiduciary Liability Insurance Is Not Optional

Many plan sponsors spend a great deal of time selecting investments, reviewing fees, and ensuring c...

Why Fee Benchmarking Is About Process, Not Price

Many plan sponsors believe fee benchmarking is simply a search for the lowest-cost provider. That a...

The Three Policies Every Retirement Plan Should Have in Writing

Every retirement plan sponsor has procedures. The question is whether those procedures exist only i...

What a DOL Investigator Sees in the First 15 Minutes

Many plan sponsors assume that a Department of Labor investigation begins with a deep dive into inv...