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Mediocrity Isn’t an Accident

I used to think it was random. Watching mediocre people get pushed forward at work and in...

The Hidden Cost of “Sounds Good” Plan Design

I’ve always liked immediate eligibility for deferrals. Clean, simple, easy to explain. ...

What Were They Thinking? The Night Cheap Beer Took Over

On June 4, 1974, the Cleveland Indians hosted the Texas Rangers at Cleveland Municipal St...

When Your Payroll Provider Is Also the TPA, Who’s Watching the Store?

The most expensive calls I get usually start the same way. “Our payroll provider handle...

The Government Wants You in the Game, But That Doesn’t Mean You’re Ready

The latest executive order aimed at expanding retirement savings sounds like a win on pap...

The Lie of the Seamless Platform

Every provider sells the same story: seamless, integrated, all-in-one. One platform, one ...

Your Best Employee Is Your Biggest Risk

Every provider has them. The person who knows everything. They understand every client nu...

Stop Blaming Payroll—Fix Your Integration

It’s the easiest excuse in the business. Something goes wrong—missed deferrals, incor...

The Myth of the Clean Census

Every plan sponsor believes their census is accurate. It’s one of those quiet assumptio...

It Wasn’t the School—It Was the Pressure

For a long time, I told myself the story that I just couldn’t make the jump—from Rabb...