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Ary Rosenbaum, That 401(k) Guy

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All posts by Ary Rosenbaum, That 401(k) Guy

Making Retirement Plan Tax Credits Too Complicated for the Businesses That Need Them Most

Washington has a remarkable talent for creating programs designed to help small businesses while ma...

What Were They Thinking? Eddie Lampert and the Slow-Motion Execution of Sears and Kmart

Eddie Lampert’s original thesis for Sears and Kmart wasn’t crazy. In fact, on paper, it had som...

Auto-Enrollment Is Easy—Until It Isn’t

Auto-enrollment is one of those retirement plan features that sounds wonderfully simple in a sales ...

Eligibility Rules: Why Something So Simple Became So Complicated

Once upon a time, 401(k) eligibility was easy. Age 21. One year of service. Quarterly entry dates. ...

Your Payroll Provider Just Changed Something. Why Your 401(k) Team Should Panic a Little.

Few words in retirement plan administration should trigger more anxiety than: “We changed payroll...

Your Call Center Is Your Brand

Providers love talking about technology. Modern platforms. Digital enrollment. AI tools. Partici...

The Vendor Blame Game

Every retirement plan problem seems to follow the same script. A contribution is wrong. A loan p...

If Your Best People Are Constantly Firefighting, Your Process Is Broken

When I worked for TPAs as an attorney, there were days I felt less like legal counsel and more like...

Your Recordkeeper Isn’t Your TPA, Even If They Act Like It

Plan sponsors love the idea of simplicity. One provider, one platform, one point of contact. The re...

When a Good Partnership Ends Over the Wrong Reason

I had a plan provider sponsoring many of my events. It was a great relationship, the kind that work...