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The Advisor Who Knew Too Little

Every plan provider has crossed paths with one — the advisor who talks a big fiduciary game but c...

Education Beats Enrollment — Every Time

There’s a metric that every plan provider loves to brag about: enrollment rates. Auto-enrollment ...

“The $3 Million Myth: Why Small Plans Still Need Big Fiduciary Thinking”

Let’s clear something up right away: just because your 401(k) plan isn’t in the Fortune 500 doe...

When $1.8 Million Becomes the Fine Print in the 401(k) Fee-Fight

Here’s a story straight from the trenches of the 401(k) world: the parties in a long-running exce...

One Shot to Get It Right

In the retirement plan world, there aren’t many do-overs. You don’t get to “try again” afte...

Don’t Be the Smartest Person in the Room—Be the Most Useful

In this business, every conference has that one person who wants everyone to know they’re the sma...

Data Is the New ERISA Section 404

When I started in this business, plan sponsors worried about lost checks. Now, they should be worri...

The Mirage of Simplicity

I’ve been in this business long enough to know that the only thing “simple” about a 401(k) pl...

The Fiduciary Rule Roller Coaster (Again)

Somewhere in Washington, someone at the Department of Labor must have a “Fiduciary Rule” dartbo...

The LinkedIn Sales Pitch That Misses the Point

I love networking on LinkedIn. Some of the best connections I’ve made in this business, people I ...