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You need a change of culture to change

Long term businesses in the retirement plan business don’t die overnight. It takes a very long tim...

theory

The theory of 401(k) peak litigation

I always loved the movie Donnie Brasco, it’s a great story about the non-glamorous side of organiz...

checkplandoc

Make sure clients check plan document vs. practice

I’ve spent 21 years as an ERISA attorney and took some classes when I was getting my LLM and I lea...

EB8DA245-219C-4663-94AB-5419C47F03E1

Don’t be that person

Social media is a great benefit for your 401(k) business, but sometimes it can be a disaster if you ...

18EDFB06-D333-4A09-B009-DABCDA6AA988

Business is cyclical

20 years ago, the hard liquor business was dying and microbreweries were the hottest thing. People m...

20B0FD2E-6005-4054-8883-9B0AEDD8AB71

Don’t bill for someone else’s work

You’ve got a lot on your plate as a retirement plan provider and the last thing you need is more h...

7031374A-D7E5-415D-A33E-B5AC22BA448B

If you want it, ask for it

When I was a kid, I’d be passive-aggressive in the sense that I wouldn’t let people know how ups...

B611F945-A624-4C93-86D8-5BA618BC8F3E

Just because they say they’re good, doesn’t make it so

If people pass on enough incorrect information out there, you start to believe it. When I worked at ...

goldays

The good old days for advisors are gone

In the good old days of participant-directed 401(k) plans, a good chunk of financial advisors did ve...

13kb

You’re still using too much paper

  I used to use a lot of paper in my law practice. Then I had 10 feet of water in my office aft...