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Live up to your fee arrangement

I work (outside of plan audits) on a flat fee basis. What I say is the price is the price. If I mis...

You can be critical of the business

When I was at law school at American University Washington College of Law, I was the Executive Edit...

(3)(38) is still here

The uniqueness of the §3(38) proposition is that the §3(38) fiduciary has discretionary authority...

Social media gets clients

As discussed so many times in the past, I went to that crappy law firm and thought I could use soci...

Why do TPA buyers botch the sale? They don’t know the TPA’s true value

A buddy of mine has been out of work for over a year. He’s a plan administrator who worked for se...

There is room for everyone

When fee disclosure regulations were implemented, there were a few industry chicken littles that su...

Sometimes, a plan sponsors can’t just can’t say no thanks

When you meet retirement plan sponsors just at different networking events and they find out that y...

Read the plan document

Being an ERISA attorney for a couple of third-party administration (TPA) firms when I first started...

This can’t work

Saw this in my junk folder, one of the worst follow-ups on an unsolicited sales pitch: “Hi Ar...

AI will cut out jobs

Artificial Intelligence (AI) will help plan providers reduce cost. At least that’s what one artic...